Sales Policies

  • NOT FOR HUMAN USE - the products in this catalog are not FDA approved for human use. Their use is limited to investigational use only.
  • Please inspect the package for damage upon its arrival. Please report any damaged items to us within 7 days upon the receipt of the package.
  • All sales are final. No exceptions.
  • Unused items may be exchanged with permission from NeuroNexus within 14 days of the receipt of the package.
  • NeuroNexus is not responsible for any customs fees for international orders. If you have any tax or customs-free IDs, please provide them at check-out along with instructions.
  • All probes with non-standard packaging are not refundable and cannot be exchanged due to the customizations involved.
  • Please add a $25 fee for international orders (including Canada).

How to use the Webstore

Fill out our Information Form (to be done before ordering)



Immediate shipping on B-Stock probes